Frassati OS Privacy Policy
Effective date: November 9, 2026
This Privacy Policy explains how Frassati Designs LLC ("Frassati Designs," "we," "us") collects, uses and protects information in Frassati OS (the "App"), the internal work management application available at agency.frassati.co. It covers information the App receives from Intuit QuickBooks Online and information entered directly into the App. Our general website privacy policy at frassatidesigns.com/privacy-policy continues to apply to our public website.
Who Can Use the App
Frassati OS is a private, internal tool. It is used only by Frassati Designs and the team members we authorize. It is not offered to the public, and it connects only to QuickBooks Online companies that Frassati Designs owns or administers.
Information We Collect
Information from QuickBooks Online
When an authorized administrator connects a QuickBooks Online company to the App, we access, with read-only permission, the following accounting data through Intuit's QuickBooks Online Accounting API:
- Company profile information, such as company name and settings
- Customer records, such as customer names and contact details
- Invoices, recurring transactions and payment records
- Products and services used on those invoices
We do not access payroll data, bank account credentials or full payment card numbers.
Connection Credentials
Connecting QuickBooks Online issues OAuth 2.0 access and refresh tokens. The App stores these tokens on its servers to keep the connection active. We never receive or store your Intuit password.
Information Entered in the App
Authorized users enter work information such as clients, projects, tasks, time, notes and billing status. We also keep basic account and usage records, such as user names, email addresses, sign-in times and error logs, to operate and secure the App.
How We Use Information
- To match QuickBooks invoices and payments to client projects and task lists
- To show billing status, reconciliation, recurring revenue and forecasts inside the App
- To keep the QuickBooks connection working and to troubleshoot errors
- To secure the App and prevent unauthorized access
We use QuickBooks data only to provide these features to Frassati Designs. We do not use it for advertising, and we do not use it to train artificial intelligence models.
How We Share Information
We do not sell, rent or trade information from QuickBooks Online or from the App. QuickBooks data is visible only to Frassati Designs team members who have access to the App. We share information only:
- With service providers that host and run the App for us, such as our database and hosting providers, under obligations to protect it
- When required by law, subpoena or other legal process
- To protect the rights, property or safety of Frassati Designs, our clients or others
Where Information Is Stored
App data, including QuickBooks data and connection tokens, is stored with our database provider, Supabase, in the United States. The App is hosted by Netlify.
How We Protect Information
- All data is sent over encrypted HTTPS connections.
- Data is encrypted at rest by our database provider.
- Access tokens, client IDs and client secrets are kept on the server and are never shown in the browser.
- Access to the App is limited to authorized team members with multi-factor authentication.
No method of storage or transmission is completely secure, but we work to protect information using reasonable administrative, technical and physical safeguards.
Retention and Deletion
We keep QuickBooks data while the QuickBooks Online company stays connected and as long as needed for our business records. When a QuickBooks Online company is disconnected, we revoke the connection tokens and delete the stored tokens. We delete or anonymize the related QuickBooks data within 30 days, unless we must keep it to meet legal or accounting obligations.
You can disconnect at any time from the App's QuickBooks settings or from the Apps area of your QuickBooks Online account.
Intuit's Role
Intuit Inc. operates QuickBooks Online. Intuit's handling of your information is governed by Intuit's own privacy statement, not this policy.
Changes to This Policy
We may update this policy as the App changes. We will post the updated policy on this page and change the effective date above.
Contact Us
Frassati Designs LLC
1600 Genessee St., Ste. 534
Kansas City, MO 64102
Email: access@frassatidesigns.com